Privacy Policy IMFLOW360

IM Beauty Glow ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and mobile application.

1. Information We Collect

We collect information you provide directly — such as your name, email address, phone number, and profile photo — as well as booking, order, and payment details. We also collect limited usage data to improve the experience.

2. How We Use Your Information

Your information is used to create and manage your account, process bookings and orders, send confirmations and reminders, provide customer support, and personalise the salons and services we show you.

3. Sharing Your Information

We share your details with the salons and service providers you book with, only to the extent needed to fulfil your appointment or order. We do not sell your personal data to third parties.

4. Payment Security

Online payments are processed through secure, industry-standard payment gateways. We do not store your full card details on our servers.

5. Data Retention

We keep your information for as long as your account is active or as needed to provide our services and comply with legal obligations. You can request deletion of your account at any time.

6. Your Rights

You may access, update, or delete your personal information from within your account, or by contacting our support team. You can also opt out of marketing notifications at any time.

7. Cookies & Tracking

We use limited on-device storage and analytics to remember your preferences and understand how our services are used. This helps us improve reliability and performance.

8. Children's Privacy

IM Beauty Glow is not intended for children under 13, and we do not knowingly collect personal information from them.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated revision date.

10. Contact Us

If you have questions about this Privacy Policy or how your data is handled, email us at support@imbeautyglow.com.